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Terms & Conditions

Terms & Conditions

Welcome to the www.laifensg.com . This website is owned and operated by LaifenSG. (“LaifenSG”, “we,” “us,” “our”). This Agreement is a contract between you and LaifenSG. By using the LaifenSG website, you are bound by This Agreement, our Privacy Policy all disclaimers and terms and conditions that appear elsewhere on our Website.

  1. CONTENT
  2. CUSTOMER REGISTRATION
  3. ORDER, PRICE & PAYMENT
  4. DELIVERY
  5. CANCELLATION OF ORDERS
  6. CONFIDENTIALITY OF TRANSACTIONS
  7. USER REVIEWS, COMMENTS, RECIPES AND SUBMISSIONS
  8. FORCE MAJEURE
  9. MISCELLANEOUS

CONTENT
All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, LaifenSG disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site. LaifenSG takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

CUSTOMER REGISTERATION
Customer must register an account in order to make a purchase from the this Website. Customer warrants that all information and data provided at the point of registration is accurate, complete and up to date. This is so we can provide the Customer with easy access to order information, view past orders and modify preferences. The Customer shall promptly inform LaifenSG Website if there is a change to this information or data.

In order to make a purchase from this Website, the customer shall nominate a delivery address within the mainland of Singapore. LaifenSG Website shall not be obliged to deliver goods to an area outside the mainland of Singapore.

Orders, Pricing & PaymentsAll orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use.  All orders shall be subject to acceptance by LaifenSG.  Processing of payment for an order shall not in itself constitute acceptance of the order by LaifenSG, provided that where an order for any product(s) is rejected or cancelled by LaifenSG, any payment made for such order shall be reversed or refunded by LaifenSG in accordance with our prevailing refund policy at such time.

All orders made by you are subject to stock availability.  LaifenSG reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.

LaifenSG endeavours to provide you with accurate and up-to-date pricing, product and promotional information.  However, errors may sometimes occur and we do not guarantee that the pricing, images or other product or promotional information provided will be error-free, updated or complete.  You agree that LaifenSG shall not be liable for any errors in the pricing and product or promotional information listed on our Site.  The price to be paid by you shall be based on our prevailing selling price at the time we receive your order, which may or may not be correctly reflected on the Site.

If the actual price of any item ordered by you is higher than that reflected on the Site, App or through our Services, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price.  By confirming your purchase, you authorise us to charge the additional amounts to you. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time.  If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

By placing your order, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.

All our prices are Nett over at LaifenSG website www.LaifenSG.com.sg or www.LaifenSG.sg and Payment for all orders shall be made in Singapore Dollars

We accept payment for Paypal only. Kindly note that Paypal currently accepts MasterCard, Visa, credit/debit cards and payment methods accepted by Paypal is subject to change.

DELIVERY
At present, LaifenSG delivers to Singapore and overseas countries available in our system.

LaifenSG will endeavour to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries.  You agree that LaifenSG shall not be liable for any deliveries made outside the delivery time frame.

CANCELLATION OF ORDERS
We shall be entitled to cancel or terminate our obligations to fulfill any order, for any reason whatsoever, even after an order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund full amount back to the customer .

We will not entertain any cancellations by the customer once the order is confirmed by, and paid for by the customer.

CONFIDENTIALITY OF TRANSACTIONS
We treat all transactions and customers’ particulars with the strictest confidence. Refer to our Privacy Policy for more details.

USER REVIEWS, COMMENTS, RECIPES AND SUBMISSIONS LaifenSG allows you to submit reviews, comments, recipes and other communications, videos, photos or any other content (“Content”) through LaifenSG website, We welcome such Content as long as the Content submitted by you complies with these Terms & Conditions.

You had agreed that any content that you had submitted, (a) accurate; (b) will not violate or facilitate the violation of any law or regulation; (c) will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; (d) will not cause injury to any person or entity; and (e) will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of “spam”, or any material that could be considered harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading. You will be solely responsible for the Content you submit, and LaifenSG assumes no liability for any Content submitted by you. You had acknowledged and agreed that LaifenSG reserve the right to do any or all of the following, in our sole discretion: (a)monitor Content; (b) alter, remove, or refuse to post or allow to be posted any  Content; and/or (c) disclose any Content, and the circumstances surrounding its transmission, to any third party

For any Content you submit, you grant LaifenSG a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such Content and to incorporate the Content into any form, medium, or technology, now known or hereafter developed, throughout the world, all without compensation to you.  For this reason, do not send us any Content that you do not wish to license to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.  In addition, you grant to LaifenSG the right, without any obligation, to include the name provided along with the User Content submitted by you.  We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any Content you submit.  You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding Content that you may have under any applicable law under any legal theory.

Content is also provided by third party visitors to the LaifenSG website. Please note that visitors to the LaifenSG website may post content that is inaccurate, misleading, or deceptive. LaifenSG neither endorses nor is responsible for any opinion, advice, information, or statements made by third parties. LaifenSG will not be liable for any loss or damage caused by your reliance on such information or materials. The opinions expressed by third parties reflect solely the opinions of the parties who submitted such opinions and may not reflect the opinions of LaifenSG .

FORCE MAJEURE
If the performance by LaifenSG is prevented by the reason “Force Majeure” is an event which is a circumstance or event beyond the reasonable control of a party, and which results in the party being unable to observe or perform on time an obligation under these Terms of Use.  Such circumstance or event shall include strikes, lockouts, industrial action or labour disputes, riots, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, act of God, storm, flood, natural disasters, epidemic, quarantine restrictions, storage labor lack of skilled labour, shortage of unavailability of product, disruption to supply lines, and general failure or other means of public or private transport, or political interference with the normal operations of any party. LaifenSG shall be excused from such performance to the extent of such prevention.

MISCELLANEOUS No other terms except as expressly stated in This Agreement, all warranties, conditions and other terms, whether express or implied by status, common law or other wise are hereby excluded to fullest extend permitted by Law.

LaifenSG reserves the right to amend these Terms and Conditions in its sole discretion. LaifenSG may, but does not under take, notify the customer of such changes. It is the Customer’s personal responsibility to review the Terms and Conditions prior to submitting any order. LaifenSG shall have no responsibility to the customer for any changes to the Terms and Conditions prior to the effect of such changes.

If any provision of This Agreement is helf to be unlawful, invalid or unenforceable, that provision shall be deemed served as where capable the validity and enforceability of the remaining provisions of This Agreement shall not be affected.

This Agreement shall be governed by and construed in accordance with the laws of Singapore  and both parties hereby submit to the exclusive jurisdiction of the courts of Singapore.

This website is owned and operated by LaifenSG Enterprise, a Singapore registered company. If you have any queries please contact us at hello@Laifensg.com